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Post a Challenge Update

Post an update to participants of a specific challenge to prompt engagement, send reminders, and/or announce winners.

This tutorial explains how to post and schedule updates within the Ideawake platform. You will learn to manage challenge participant communications effectively.

1. Access Quick Wins Challenge

Click on the challenge title to open the challenge home page.
Access Quick Wins Challenge

2. Open Post Update Dialog

Click on the "Post Update" button to begin creating a new update for the challenge participants.
Open Post Update Dialog

3. Select All Participants

Select who you would like to target for your idea. For example, Clicking "All Challenge Participants" will send a message to the entire audience who has access to the challenge.
Select All Participants

4. Proceed To Update Details

Click the "Next" button to continue to the section where you can add update content.
Proceed To Update Details

5. Add Update Title/Subject Line

Enter a subject line message.
Add Update Title/Subject Line

6. Write copy

Write the message you would like to send.
Write copy

7. Select Recipient User

Enter a sender name.
Select Recipient User

8. Send Update Immediately

You can send the message now or schedule it.
Send Update Immediately

9. Select Day For Scheduling

You can select the date and time if you would like to schedule your message.
Select Day For Scheduling

10. Enable Scheduling Feature

Click the "Enabled" button to activate sending the post update as an email as well as a notification on the platform
Enable Scheduling Feature

11. Open Schedule Update Dialog

Click the "Schedule Update" button to proceed with setting the update delivery time.
Open Schedule Update Dialog

12. Confirm Schedule Update

A pop-up will appear. Click on "Schedule Update" button again to finalize the scheduling of your update.
Confirm Schedule Update

13. Post Another Update

If posting now, click on the "Post Update" button to create and send an update to participants.
Post Another Update

14. Finalize Posting Update

Click the "Post Update" button again to finalize and confirm the posting of your update.
Finalize Posting Update
You have successfully learned how to post an update.