Post a Challenge Update
Post an update to participants of a specific challenge to prompt engagement, send reminders, and/or announce winners.
00:00: This tutorial explains how to post and schedule updates within the Ideawake
00:04: platform.
00:05: You will learn to manage challenge participant communications effectively.
00:10: Click on the challenge
00:10: title to open the challenge home page.
00:13: Click on the "Post Update" button to begin creating a new update for the challenge
00:17: participants.
00:19: Select who you would like to target for your idea.
00:22: For example, Clicking "All Challenge Participants" will send a message to the entire
00:26: audience who has access to the challenge.
00:29: Click the "Next" button to continue to the section where you can add update content.
00:34: Enter a subject line message.
00:37: Write the message
00:37: you would like to send.
00:39: Enter a sender name.
00:41: You can send the message now or schedule it.
00:44: You can select the date and time if you would like to schedule your message.
00:49: Click the "Enabled" button to activate sending the post update as an email as well as
00:53: a notification on the platform
00:56: Click the "Schedule Update" button to proceed with setting the update delivery time.
01:00: A pop-up will appear.
01:02: Click on "Schedule Update" button again to finalize the scheduling of your update.
01:08: If posting now, click on the "Post Update" button to create and send an update to
01:12: participants.
01:14: Click the "Post Update" button again to finalize and confirm the posting of your
01:18: update.
01:19: You have successfully learned how to post an update.
Post a challenge update
*Note: You must be an administrator or moderator to perform this action
00:00: This tutorial guides you on how to post a challenge update